---
title: "How to set up your IVR"
canonical: "https://funnelflare-engagement-center.refined.site/space/ADVANCEDFIREBUILDINGSTRATEGIES/170983567/How%20to%20set%20up%20your%20IVR"
format: markdown
---
An IVR or Interactive Voice Response is a voice menu that presents the call with a series of options. For example, Press 1 for Sales Team, Press 2 for Client Success, etc. This article will outline the steps on how to set up your IVR in your FunnelFLARE account.

 

- Go to Assets ->Phone Numbers -> Advanced Call Forwarding tab

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- Select the '+ADD IVR MENU' icon to the right of the page
  - Name the 'IV Menu'
    - example: Weekday Office Hours

![image]()

- Select 'ADD MENU LEVEL' to launch 'Caller Selection' set up option
  - Update the forwarding option
  - Add a description of the action
  - You have the option to create multiple menu levels

![image]()